COVID-19 and its impact on Foxy Travel/FTI Coach

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COVID-19 and its impact on Foxy Travel/FTI Coach

3/17/2020: As most businesses, we are continuously monitoring the COVID-19 situation. Being the only independent full service travel agency in the Blackstone Valley, we are balancing our clients needs with our employees risks. As you can imagine, our agents have been working very hard working through constantly changing cancellation policies, rebooking vacations, and even working to get people home. We recognize this customer service is what sets us apart from other options you have when spending your hard earned vacation money.

To that end, whether you are looking to book a new vacation, or modify an existing one, we are available to you through email and by phone. The office itself will be open to employees only until further notice. If you do require in person service, we will schedule an appointment for you to visit. Foxy Travel will also be modifying its business hours to M-Fri 9am to 2pm. We will be closed on Saturdays. If you have a travel emergency, our emergency line will be available.

For our motor coach tours, we will issue refunds or gift certificates at the customer’s request for any trips that are scheduled for the month of April. As the Covid-19 situation is very fluid at this time,  we will continue to work with our suppliers and destinations to make the best decisions based on current information. Future bookings can still be made on our website and over the phone.

Finally, we would like to take the time to say THANK YOU to our clients who have supported us for the past 35 years. Foxy Travel and FTI Coach remain in a good financial position to weather these historic times, and look forward to serving our community for years to come.

By |March 17th, 2020|Categories: About Us|0 Comments

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