Cancellations at any date automatically incur a $10 per person Single-Day Trip and $25 per person Multi-Day Trip loss.
Guests must call, email or visit the office to cancel a reservation.
One-Day Tour Cancellation Policy:
If customer cancels prior to the listed final payment due date, any monies paid towards the trip will be refunded, minus $10 per person.
If customer cancels within 30 days of departure date, but more than 14 days of trip departure, the remaining balance of monies paid will be refunded, minus any non refundable items Foxy has paid on the guest’s behalf for the tour and $10 per person.
If customer cancels within 14 days of trip, NO REFUND will be given, regardless of the reason for absence. *If Foxy Travel finds a replacement guest, a refund minus $10 per person will be given, after receiving the replacement guest’s payment in full. Customer may also find their own replacement and work out their own refund with said replacement.
Multi-Day Tours Cancellation Policy:
If customer cancels prior to the listed final payment due date any monies paid towards the trip will be refunded, minus $25 per person.
If customer cancels within 45 days of departure date, but more than 30 days of trip departure, the remaining balance of monies paid will be refunded, minus any non refundable items Foxy has already paid on the guest’s behalf for the tour and $25 per person.
If customer cancels within 30 days of trip, NO REFUND will be given, regardless of the reason for absence. *If Foxy Travel finds a replacement guest, a refund minus $25 per person will be given, after receiving the replacement guest’s payment in full. Customer may also find their own replacement and work out their own refund with said replacement.